John Donne penned a famous poem, No Man Is An Island, as part of his Devotions … [Read more...]
No (Wo)Man Is An Island
On Professionalism Posted on January, 2018
How would you feel if you walked into a dentist's office, and everyone in the … [Read more...]
"Active Listening" Is Not A Technique Posted on January, 2018
Catching up on my reading, I ran across an article on Active Listening. It was … [Read more...]
"My Outlook Is Money, And Money Is Money!" Posted on January, 2018
My friend Keenan was on one of his rants on LinkedIn. This particular rant was … [Read more...]
What If We Start Designing Our Organizations For "A Players" Only? Posted on December, 2017
All of us, me included, tend to think of our organizations as mixes of A, B, C … [Read more...]
If People Buy From People, Why Are We Racing In The Opposite Direction? Posted on December, 2017
In complex B2B buying, I believe the old maxim, "People buy from people," is … [Read more...]
On Harassment Posted on December, 2017
For the last couple of months, as more and more cases of harassment are … [Read more...]
Nuance, So Subtle, We Often Miss It Posted on November, 2017
Nuance is important to our ability to connect with impact to our customers and … [Read more...]
Customers Are Choosing How To Invest Their Time, Is Investing In You Their Best Investment? Posted on September, 2017
The reality of our professional, business, (perhaps our personal lives), is that … [Read more...]
What Your Customer Doesn't Know Can Kill Them! Posted on September, 2017
There are few industries in the world that aren't being disrupted in some … [Read more...]
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