This morning, I've been having a fascinating email conversation with my friend, … [Read more...]
Tag: Change
Why Can't We Be Customer Focused?
"Pursuing Better, Differently......" Posted on November, 2023
I was excited to see the CMO of one of my clients speaking about a pillar their … [Read more...]
Is The "Buyer Journey" Even A Thing Anymore? Posted on November, 2023
Ever since I started selling--you know back in the old days when phones were … [Read more...]
"There's Room For Humanity In Business..." Posted on November, 2023
One of my favorite things to do on Friday mornings is to listen to Matt Heinz … [Read more...]
Meeting People Where They Are... Posted on October, 2023
Read anything on leadership, coaching, social change, human interaction, and a … [Read more...]
We Need To Think About Retention Differently! Posted on October, 2023
We all know customer retention is important. Creating great customer … [Read more...]
Selling Possibility Posted on October, 2023
My friend, Hank Barnes, is rethinking the buying process with a fascinating … [Read more...]
Human Interaction Is Not Designed For Efficiency Posted on September, 2023
As sellers, we are obsessed with efficiency. It's no surprise, we have more … [Read more...]
What Business Problem Is Your Customer Solving? How Do They Solve It? Posted on September, 2023
What business problem is your customer solving? Hopefully, it's the problem you … [Read more...]
The Pipeline Generation Problem... Posted on September, 2023
Building and maintaining robust/healthy pipelines is a problem with most … [Read more...]
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