Partners in EXCELLENCE - Making a Difference

Sales Performance

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle

Results are about performance. Sustained great results is about maximizing performance over time. The foundation to great performance lies in purpose, culture, values, and leadership. Performing well s developing the right strategies, the right organizational structures, putting the right talent in place, identifying the right processes, programs, systems, tools and metrics. Finally, it is about consistent execution. It’s about organizational and individual habit formation.

We work with clients in all aspects of maximizing performance. Whether it is developing strategies, recommending programs, putting the right structures and talent in place. Developing and implementing the right processes, systems and tools.

It may involve assessing current capabilities, both organizational and individual. Or assessing market and industry changes, developing recommendations for responding to those changes.

Finally, it’s about consistent execution. Training people in what needs to be done and best practices in doing these things. Measuring progress, putting corrective actions in place.

We are a collection of operations focused executives, working with our clients in developing their strategies, putting everything in place to implement those strategies, developing and supporting the change management efforts, supporting and refining the execution, then continuing to refine these to drive constant improvement.

Our goal is to help individuals and organizations to OutPeform their competition.

Sales Performance Posts

What ChatGPT Teaches Us About How We Sell, It’s Frightening!

Last week, filling idle time one evening, I decided to conduct an experiment with ChatGPT. Earlier in the day, I had been looking at a ChatGPT led training program for sellers. As part of the program design, it suggested it engaging sellers in role plays. I was curious about how that might work, so I […]

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Settling….

I have to confess my lack of patience with an attitude I see permeating much of our world today. Recently, I find myself having more conversations with colleagues similarly impatient. We are disappointed, we struggle to understand what we see going on–particularly in much of business and selling. We wonder, “Do we have unrealistic expectations? […]

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“Foreign Language” Training Must Be Mandatory For Sellers!!

A lot of you might be scratching your heads, “What is Dave talking about, all our customers speak Mandarin, or English, or Spanish, or Japanese, or Australian (Yeah, I still struggle with Australian)?” I struggle with French and German, usually beginning conversations with “Parlez vous Anglais?” “Sprichst du Englisch?” I’m relieved when they say “Yes…” […]

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BHAGs And Radical Simplification

BHAGs are “Big Hairy Audacious Goals.” The term was, apparently, developed by Jim Collins and Jerry Porras. I first became familiar with it from TJ Rodgers, CEO of Cypress Semiconductor. What I find fascinating about BHAGs is to achieve them, you are forced to rethink everything you do. Doing more of what you currently do, […]

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Going Beyond The Data….

We are blessed with enormous amounts of data on virtually everything. Data on our customers, their markets, their industries and competitors. Data on their engagement with us, content they consume, interactions virtually or with our people. Data on their experience in using our products and solutions. We even have data on their individual and organizational […]

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Simplifying Value Creation

As sellers and leaders, we know we are supposed to create value–for our customers, our people, and each other. Too many of us, me included, tend to be very glib about the term, assuming everyone automatically understands what is meant by value creation. I’ve come to realize, despite how much we talk about it, we […]

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Time Available For Selling

We, our customers, colleagues, managers are time poor! In reality, we will always be that way, we will have more demands on our time than we have time to commit. For years, I’ve been lobbying for a 30 hour day or a 9 day workweek, somehow thinking things would be better if we just had […]

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Why I Love Selling

Having anything to do with sales was the furthest thing from my mind when I was thinking about a job following college. I’d had a few selling experiences as a kid. In Boy Scouts, there was always an event of some sort that we had to sell tickets for. My Mom usually bought the allocation […]

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Activities, Outputs, Outcomes—What’s The Difference?

The “new” sales mantra seems to be all about activity. Our managers measure us on activities, and it seems our performance is based on how many activities we complete. As a result, we measure all sorts of things to demonstrate our “busyness,” dials, emails, meetings, InMails, contacts, proposals, and on and on. The more activities […]

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A Differentiating Skill: Depth Of Thinking

What really differentiates sellers in helping customers in complex B2B buying processes? Is it the products they represent? Possibly a little, but in reality, when the customer develops a short list of alternatives, any of the solutions can meet their needs. Is it the price of the solution? When there is no other basis of […]

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Performance Quotes

““Dave helped us translate our strategic planning process from an annual exercise into the development of a plan the whole organization could get behind and execute. With Dave's support, the team came together and established a clear focus and priorities. The team felt the process was valuable in developing a pragmatic plan, focused on executing those things most critical to achieving the objectives our leadership team had established. Finally, the process established a solid framework for future strategic plans. Dave not only delivered on his commitments but delivered more than was expected.” Vice President Strategy and Planning

“I got a recommendation from a business colleague to reach out to Dave regarding our sales process for our startup. So I did and shot out an email where I asked for some tips on how to better leverage our sales process. Dave responded the same day where he asked if we could hop on a call, and of course, I was a bit amazed at his willingness to go head-on with our current challenges. During our conversations, I told him about a recent deal that had stalled and asked if he had any advice on how to get in a better position moving forward. He gave me some good advice and I also got two action points I could execute immediately. The following day I had a client meeting where I held a presentation and I took one of the action points into that meeting. After the presentation was completed I got the deal, and the client highlighted the expertise we had shown with our offer. Dave’s recommendation was perhaps the one thing I felt was the game changer from what we had done in the past.” Eivind Jonassen, Cofounder and CEO

“As a result of the program on Value Propositions, we have turned around and closed sales of more than $60 million within 45 days of implementing the principles you taught us.” Senior Vice President of Global Sales

“We brought David into our company to help us with our sales and go-to market strategies. His thoughtful and systematic approach exposed areas for improvement which resulted with an improved plan. All our employees benefited, especially when each of our team members shared their knowledge and practical experience across our group. We ended up a stronger, more cohesive and focused team due to David's leadership.” Ray Connelly, Vice President of Supplier Strategy

"Partners In EXCELLENCE differentiate themselves from other consulting firms we've used by providing practical implementable deliverables and then providing support and guidance during execution. Most consultants use a canned, one-size-fits-all methodology…. Because Dave Brock has real world experience in sales, marketing and management, his recommendations are tailored to his client's environment and are readily implemented." Vice President, Marketing

“In the past couple of years David has been a critical mentor, coach and partner to me. Throughout our engagements we together developed the Sales Execution Framework (SEF) which has been foundational for the continuous personal and professional development of my team, especially in the areas sales process mechanics, sales process, sales methodology and our operating system. Hands down this is the main reason why we realized high double digit profitable growth in the past couple of years and are confident we can sustain that in the years to come" Rene Voorhorst, Senior Head Global Account Management

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