Often, I challenge clients with the following: “In your initial meetings with … [Read more...]
If You Couldn’t Talk About Your Product, Could You Have A High Impact Customer Conversation?
Can Your People Talk With Your Customer? Posted on October, 2026
Reading the title, many of you may be scratching your heads, thinking, “Dave, of … [Read more...]
"Everybody's Talkin' At Me........" Posted on September, 2026
Recently, I sat in an AI for Sales conference. It was outstanding. But there was … [Read more...]
What Do Chefs And Great Food Have To Do With B2B? Posted on August, 2026
I used to think fine dining meant which dipping sauce I chose for my French … [Read more...]
What Are Our Signals Really Signalling? Posted on July, 2026
Leveraging buyer signals has become a fascinating topic in trying to understand … [Read more...]
Do We Even Need A Sales Process? Posted on March, 2026
If no one is using our sales processes, do we even need them? Are we just … [Read more...]
Customer Service Or Lip Service? Posted on January, 2026
We know, or at least I thought we did, the importance of customer service and … [Read more...]
Saving Time Is The Wrong Goal For AI Posted on December, 2025
Virtually all the “hot tips, prompt cheats,” and other insights into AI focus on … [Read more...]
A "Salesperson," The Reputation We Have Earned Posted on November, 2025
My friend, Lori Richardson, published a post on a debate she had with her … [Read more...]
Our Use Of AI As A "Performative" Tool Posted on November, 2025
There is a fantastic theatrical organization in my community, It's called the … [Read more...]
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