We all know customer retention is important. Creating great customer … [Read more...]
Tag: Future Of Buying
We Need To Think About Retention Differently!
"How Will You Be Making A Decision On This...." Posted on October, 2023
Recently, working with a client, we were talking about a major change … [Read more...]
The Problem With The Selling/Buying Process Posted on August, 2023
Recently, sitting with a sales management team, we started discussing the "Sales … [Read more...]
Do They Have Budget??? Posted on August, 2023
"Do they have budget," is a fundamental qualifying question for every seller. … [Read more...]
Driving Our Customers/Prospects Away! Posted on July, 2023
I, and so many others, write constantly about how buying is changing and how … [Read more...]
We're Long Past Our "Use By Date" Posted on June, 2023
I love both my sisters dearly. But one had the most annoying habit. When she … [Read more...]
PLG V 13.7??? Posted on June, 2023
Again, this is one of those posts, where I have to start with a disclaimer. The … [Read more...]
Information Asymmetry Posted on June, 2023
I read a post by a respected sales expert on "Information Asymmetry." … [Read more...]
Selling In Tough Times.... Posted on June, 2023
"Tough times demand tougher selling!" That seems to be a mantra many people … [Read more...]
Why Are You Still Using Your Old Playbooks? Posted on May, 2023
This weekend, late evening, I turned on the TV, paging through the channel … [Read more...]
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