All of us get caught up in the swirl of activities around us. Business, … [Read more...]
Tag: Communicating
Gratitude
The Most Important Improvement In Efficiency, Actually Talking To People Posted on July, 2014
Everyone is time poor. We have too much on our plates--more than we possibly … [Read more...]
Creating Crap At The Speed Of Light! Posted on July, 2014
Everyone is talking about social selling! We have new tools, techniques, and … [Read more...]
Do You Know How Your Customer Is Measured? Posted on July, 2014
As sales people, we're used to being measured. We have pipeline metrics, … [Read more...]
Before We Can "Teach" Our Customers, We Have To First Learn From Them Posted on July, 2014
Teaching our customers is a cornerstone of Challenger, Insight Selling, and just … [Read more...]
Why I Won't Respond To Your Email! Posted on July, 2014
I get at least a couple 100 emails a day (not including the SPAM). A lot of … [Read more...]
Dealing With Ambiguity Posted on July, 2014
Things are so much easier when they are black or white, when there is a "right … [Read more...]
If You Were In Your Customer's Shoes, What Would You Do? Posted on July, 2014
Some time ago, I was doing a deal review with a great sales team. They were … [Read more...]
The Problem With Turnover Posted on July, 2014
Before my non-US followers get in an uproar, I'm not talking about the revenue … [Read more...]
We're Efficient, But What Does That Do To The Customer Experience? Posted on June, 2014
The other day, Jim Keenan and I were chatting about a number of things (mostly … [Read more...]
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