Low effort for the customer, that is! Too often, we get customer experience … [Read more...]
Author: David Brock
Creating Low Effort Customer Experiences --- A Conversation With Dione Hedgpeth Of Apptio
Powerful Email Marketing Posted on January, 2015
I wish I were smart enough to make up these stories. Today, I received an … [Read more...]
Our Customers Can't Afford For Us To Wait Until They Are 70% Through Their Buying Cycle! Posted on January, 2015
It's that time of year again, there are lots of posts around the popular … [Read more...]
Sales People, We Have A PR Problem Posted on January, 2015
Sales people, we have a PR problem, .....it's Real,...... and we probably … [Read more...]
The Product Focused Company Posted on January, 2015
I spend a good amount of time calling on the customers and prospects of my … [Read more...]
"I'm Too Busy To Prospect" Posted on January, 2015
I'm constantly amazed at the fear that strikes at the hearts of sales people … [Read more...]
Attention To Detail Or Micromanagement? Posted on January, 2015
Recently, I've been involved in a number of heated discussions on … [Read more...]
Should Sales People Be On Quota? Posted on January, 2015
Yesterday, I was being interviewed by Pat Helmer for a podcast (it will be … [Read more...]
Buyers Get Smarter Through The Buying Cycle Posted on January, 2015
Andy Paul and I exchanged emails on my post The Heisenberg Uncertainty Principle … [Read more...]
The Heisenberg Uncertainty Principle In Selling---Revisited Posted on January, 2015
It seems my post on The Heisenberg Uncertainty Principle In Selling brought out … [Read more...]
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