We should all be fortunate enough to have a few people that are "pain's in the … [Read more...]
Tag: Trust
"You're A Pain In The Ass! Thank You"
The Sales Person As "Contextualizer" Posted on July, 2019
Context is everything! Each of our customers is different, each company has … [Read more...]
Hiring For "Caring" Posted on July, 2019
My good friend, Buck McGugan, and I were having a conversation about sales … [Read more...]
"It's All About Execution," Easily Said Posted on June, 2019
I've been obsessed with failure recently. More specifically, I've been … [Read more...]
"Is It OK To Manipulate For Good Purposes?" Posted on May, 2019
James Muir published an outstanding post, "Is it ok to manipulate clients for … [Read more...]
Who Am I Talking To? Posted on May, 2019
I suppose I'm being naive. I had always thought "social platforms," were a way … [Read more...]
"The Customer Is Incompetent!" Posted on April, 2019
In the past week, I've participated in two reviews where the sales person has … [Read more...]
Key To Great Customer Experience Posted on March, 2019
We know the importance of customer experience. Whether it's their buying … [Read more...]
Sales People/Manager Churn Is Unacceptable! Posted on February, 2019
Over the past several weeks, I've been involved in a number of conversations … [Read more...]
Authenticity Posted on January, 2019
Authenticity has become a buzzword tossed around social media too casually. We … [Read more...]
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