Right now, open up your CRM system. Go to the opportunity tab, look at your … [Read more...]
What Is The Customer Completing In Their Buying Journey?
Does Your Customer Understand Their "Why?" Posted on September, 2020
When we engage our customers in discussing opportunities, we know it's critical … [Read more...]
Thinking About Diversity And Inclusion Posted on September, 2020
Recently, the NY Times had a fascinating article: "Faces Of Power, 80% Are … [Read more...]
Stop Talking! Posted on September, 2020
So much of our training and our engagement strategies involve our talking. … [Read more...]
Reflections On 9/11 In 2020 Posted on September, 2020
Pardon me from diverting from my normal writing on sales, leadership and … [Read more...]
Coaching The Uncoachable Posted on September, 2020
Today, I had the honor of participating in a webcast on coaching, with Lori … [Read more...]
"Do As I Say, Not As I Do!" Posted on September, 2020
My parents were core in establishing my values and helping me grow as an … [Read more...]
Diversity Is Critical, And Not Just For The Reasons We Think! Posted on August, 2020
This is one of those posts that starts with an apology or a disclaimer. I … [Read more...]
Culture, Values, Visible Leadership Posted on August, 2020
So many of the discussions on sales and business performance focus on … [Read more...]
Talking About Our Competitors Posted on August, 2020
Not long ago, I read an exchange about how we should talk to our customers about … [Read more...]
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