Preface: This is much longer than my usual posts, but this is such an important … [Read more...]
Tag: Trust
When Performance Problems Aren't Obvious---Yet!
Is "Good Enough" Good Enough, Fred Copestake Sales Today Podcast Posted on January, 2026
Fred Copestake is a great friend. We had a fascinating discussion! Below is his … [Read more...]
Customer Service Or Lip Service? Posted on January, 2026
We know, or at least I thought we did, the importance of customer service and … [Read more...]
CUSP, Leading by Serving, When Outcomes Matter Most Posted on January, 2026
One of the biggest influences in my thinking and in writing Is “Good Enough” … [Read more...]
Sale Excellence, Where Do You Start? Posted on January, 2026
Since releasing Is ‘Good Enough’ Good Enough, I keep hearing the same question: … [Read more...]
I Can Tell You The Quality Of A Sales Organization Just By...... Posted on December, 2025
My good friend, Keenan, started a fascinating conversation on LinkedIn. His post … [Read more...]
Saving Time Is The Wrong Goal For AI Posted on December, 2025
Virtually all the “hot tips, prompt cheats,” and other insights into AI focus on … [Read more...]
Our Use Of AI As A "Performative" Tool Posted on November, 2025
There is a fantastic theatrical organization in my community, It's called the … [Read more...]
AI Won't Make You Excellent, It Will Only Make You More Of What You Already Are Posted on November, 2025
Last week, I published the first of a series of posts, oriented around my … [Read more...]
It's Not About The Process...... Posted on November, 2025
I talk about the buying and selling process all the time. Everyone knows that … [Read more...]
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