My father had an expression: "Do as I say, not as I do." Usually, it surfaced I … [Read more...]
Are You Modeling Or Telling?
He Pointed His Finger At Me...... Posted on June, 2026
I had a mentor who taught me more in a single gesture than most people manage in … [Read more...]
Feedback On Everything Is Feedback On Nothing Posted on June, 2026
I keep seeing the same story, told with minor variations, across my feeds. A … [Read more...]
We Don't Start With AI! Posted on May, 2026
Companies are spending more on AI than ever before, even as the cost of AI … [Read more...]
Old-Timers Are Right About What We're Seeing. We're Wrong About Why. Posted on April, 2026
Over the past few weeks, I've had the same conversation, with a number of … [Read more...]
From Process to Performance: Critical Behaviors for Sales Outcome Posted on April, 2026
Spence Wixom, CEO of The Brooks Group had a fun conversation with me about The … [Read more...]
Confident, Decisive, And Wrong! Posted on April, 2026
Every leader I know has more information than they can handle. Dashboards, … [Read more...]
We're Asking The Wrong Question About AI And Jobs Posted on April, 2026
Every week, we are deluged with articles about the impact of AI on jobs and … [Read more...]
Do We Even Need A Sales Process? Posted on March, 2026
If no one is using our sales processes, do we even need them? Are we just … [Read more...]
Are We Using the Same Map? Posted on March, 2026
Every seller has a map. It's called a sales process. It has stages, … [Read more...]
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