Sales people, we have a PR problem, .....it's Real,...... and we probably … [Read more...]
Tag: Overcoming Crises
Sales People, We Have A PR Problem
"I'm Too Busy To Prospect" Posted on January, 2015
I'm constantly amazed at the fear that strikes at the hearts of sales people … [Read more...]
Attention To Detail Or Micromanagement? Posted on January, 2015
Recently, I've been involved in a number of heated discussions on … [Read more...]
Teamwork And Collaboration Is All BS! Posted on January, 2015
My friend, Mike Weinberg, has gotten all in a lather about whether we hire Team … [Read more...]
Obsessive Learning, Relentless Execution---The Yin And Yang Posted on January, 2015
My post, "Top Performers, Obsessive Learning, Relentless Execution" has … [Read more...]
Understanding The Customer Expectations Critical To Customer Experience Posted on January, 2015
Recently I wrote Responding To Customer Experience Disasters. It's stimulated … [Read more...]
Responding To Customer Experience Disasters! Posted on January, 2015
As much as we try to develop, implement, and execute outstanding customer … [Read more...]
Top Performers: Obsessive Learning And Relentless Execution Posted on December, 2014
At one point, I wanted to get better at golf (it's hard to be worse than I am). … [Read more...]
Attrition Is A Leadership Problem Posted on December, 2014
Some time ago, I wrote, A Frightening Look At The "Cost Of Selling." It has … [Read more...]
Presence Posted on December, 2014
Often when we think about "Presence," we think about a person's bearing or how … [Read more...]
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