I don't know why, but we never talk about consistency. Consistency is about … [Read more...]
On Consistency
The "Real Cost" Of A Salesperson Posted on December, 2018
What would you think of a front line manufacturing manager failing to address … [Read more...]
Sales Training And The "Forgetting Curve" Posted on December, 2018
Every year, billions are spent in sales training. Yet all the data shows … [Read more...]
Are Our Customer Conversations Substantively Different Than Internal Discussions? Posted on November, 2018
The other day, I published a post, "Are Traditional Selling Skills Even Relevant … [Read more...]
Are "Traditional" Selling Skills Even Relevant Anymore? Posted on November, 2018
Categorize this post as "thinking out loud." I'm not sure what I think about … [Read more...]
Faux Transformations Posted on November, 2018
The word "transformation," has become the buzzword for 2018. Every consultant, … [Read more...]
Never Cease Trying To Be The Best You Can Be--That's Under Your Control Posted on November, 2018
Every once in a while, I have a truly outstanding week. These are weeks where … [Read more...]
Productive Conflict Posted on November, 2018
Over the past week, I've been involved in several conversations that have the … [Read more...]
Help People Even When You Know They Can't Help You Back Posted on November, 2018
I"m on another 11 hour plane flight, encamped in my "pod," I have my noise … [Read more...]
What's Your "Net Promoter Score?" Posted on November, 2018
The "Net Promoter Score," has been around for a long time. In 2003, Fred … [Read more...]
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