Our mindset impacts how we think of and engage our customers. It impacts both … [Read more...]
Tag: Customer Experience
Changing Our Mindsets
"Begin With The End In Mind...." Posted on July, 2020
The second habit in Stephen Covey's classic, The Seven Habit Of Highly Effective … [Read more...]
Achieving Our Goals Through Our Customers Posted on July, 2020
Sales people tend to be incredibly goal oriented. We are focused on hitting our … [Read more...]
Solving The Communication Challenge Posted on July, 2020
"The future is virtual," seems to be the conclusion many are reaching as a … [Read more...]
It's Not The Customer's Job To Figure Out How You Help! Posted on July, 2020
I am looking for some software tools to help our team. After listening to about … [Read more...]
Prospecting Malpractice! Posted on July, 2020
There is no excuse for stupid prospecting! Sadly, too many organizations are … [Read more...]
On Virtual Buying Posted on July, 2020
Zoom, Teams, Webex seem to rule our professional and even our private lives. We … [Read more...]
We Need Sellers Who "Sell," Not Take Orders Posted on June, 2020
I'm suppose, after all the years I've spent working with "sales people," I … [Read more...]
"I'm Selling As Hard As I Can, Why Aren't You Buying?" Posted on May, 2020
The universal lament of sales people is, "Why aren't my customers buying? I'm … [Read more...]
Not So Social Social Media Posted on April, 2020
Over the past 5 or so years, it seems a large number of people think social … [Read more...]
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