Customer Experience Archives - Page 28 of 102

Tag: Customer Experience

"How Would You Rate Your Recent Call Experience With Irene M?"
Posted on June, 2021

It's become de-rigueur, after a call to a customer support center, an email is … [Read more...]

There's a lot of discussion about rev ops. In a lot of it, I wonder, "What … [Read more...]

Some years ago, I was doing a review with a sales team. They closed a huge … [Read more...]

I grew up in sales always being told, "Call at the top!" We always want to … [Read more...]

I was stunned listening to a webcast yesterday. There was an "expert" … [Read more...]

Developing rich buyer personas is critical to helping us identify the key people … [Read more...]

We sales people have adopted a unique vocabulary about what we do and how we … [Read more...]

Such a simple question, but too often, we don't really understand the answer to … [Read more...]

The other day, I was speaking with a colleague about the state of sales/selling. … [Read more...]

I just had a few minutes free time and skimmed Clubhouse to see if there was a … [Read more...]