"Sales is all about people!" It's been one of those throw away terms all of us … [Read more...]
Are You Solving For Your Customers' "Feeling"
What 95% Of Meetings Miss Posted on September, 2020
I spend much of my time in meetings with clients and their customers. Since the … [Read more...]
The Five "Why's" Posted on September, 2020
The "5 Why's" is a tool developed decades ago, attributed to Sakichi Toyoda in … [Read more...]
Stop Talking! Posted on September, 2020
So much of our training and our engagement strategies involve our talking. … [Read more...]
On Culture, Values, Beliefs Posted on September, 2020
There's always a lot of talk about corporate culture, values, and beliefs. Too … [Read more...]
The "New" Onboarding Posted on September, 2020
I was speaking with a niece who's a school teacher. She is entering the school … [Read more...]
"Do As I Say, Not As I Do!" Posted on September, 2020
My parents were core in establishing my values and helping me grow as an … [Read more...]
Why, What, How, Who, When, Where Posted on August, 2020
We see versions of these words in different contexts. If you've ever been a … [Read more...]
Culture, Values, Visible Leadership Posted on August, 2020
So many of the discussions on sales and business performance focus on … [Read more...]
The Future Of Selling, It's About People, Connecting In A Disconnected World Posted on August, 2020
I wrote, The Future Of Selling Isn't What You Think It Is. Basically, it was a … [Read more...]
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