I recently read an article about the coming Great Customer Resignation. The … [Read more...]
Tag: Communicating
The Great Customer Resignation
Leading With Curiosity Posted on June, 2022
Curiosity is one of the most critical skills any seller can have. It's even … [Read more...]
Why Common Sense Isn't So Common Posted on May, 2022
I'm re-reading a stunning series of posts Charlie Green wrote several years ago. … [Read more...]
Shifting From "I Have To..." To "I Get Too..." Posted on May, 2022
Recently, I was having a conversation with an outstanding sales leader and … [Read more...]
Finding The "Music" Between The Notes..... Posted on May, 2022
Some years ago, my father was mentoring a young man. My father was in his late … [Read more...]
Unintended Consequences, Games Sellers Play... Posted on May, 2022
Too often, in trying to "manage performance," we put in place rules, policies, … [Read more...]
The Prospecting Call(s) Posted on May, 2022
The phone rang, I absently picked it up, thinking it was another call that was … [Read more...]
We Know About The "Digital Buying Journey," But What Does This Mean About Digital Trust? Posted on May, 2022
We know trust is important in all our relationships. We know that trust is … [Read more...]
Enabling Our Customers To Feel Good About Themselves And What They Are Doing Posted on May, 2022
I wrote, People Buy From People, focusing on the importance of human based … [Read more...]
Selling Skills Posted on May, 2022
Here's a pop quiz for sellers and sales enablement folks. Be honest, don't … [Read more...]
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