I recently saw an infographic from the Brighton School Of Business entitled, "Do … [Read more...]
Tag: Future Of Buying
Hanging Out Where Our Customers Hang Out
Are You Creating Value In Every Customer Interaction? Posted on September, 2014
In an outstanding post, Why Sales People Need To Create Value, Not Just … [Read more...]
The Costs Of Doing Nothing Posted on September, 2014
I suspect the biggest costs both we (individually and within our organizations) … [Read more...]
The Definitive Guide To The Future Of Selling Posted on August, 2014
The debate rages, there are 100's of articles discussing the future of … [Read more...]
It's Never JUST A Sales Problem! Posted on August, 2014
We often get called by execs, "We've got a sales problem! We need your help," … [Read more...]
If You Aren't Building Value, Someone Else Is! Posted on August, 2014
Well, actually, even if you are building value, someone else still is. We win … [Read more...]
Who Is The Customer Experience For? Posted on August, 2014
The answer to this question seems obvious, the customer experience, whether it … [Read more...]
Designing The Customer Experience For Our Efficiency, Not The Customers' Posted on August, 2014
This afternoon, we had a problem with a critical tool that we use. I am … [Read more...]
"I Can Save You More Than You Are Currently Spending" And Other Stupid Sales Ploys Posted on August, 2014
We've all gotten the call, the phone rings, it's a sales person. Somewhere in … [Read more...]
You Won't Win With The Best Product! Posted on August, 2014
Sales people are obsessed with products. We know every feature, function, feed, … [Read more...]
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