Customer Experience Archives - Page 61 of 102

Tag: Customer Experience

"Simplifying The Way We Work," But What About The Customer?
Posted on December, 2014

December 24, 2014 by David Brock 3 Comments

I caught a small article flashing across my news feeds, "Coca-Cola Disconnects … [Read more...]

December 19, 2014 by David Brock 4 Comments

I had a fascinating conversation with Gerald Vanderpuye today. He shared what … [Read more...]

December 8, 2014 by David Brock 1 Comment

I have to admit, part of the reason I'm writing this post is to ease my … [Read more...]

November 24, 2014 by David Brock 6 Comments

I received an interesting email. A person had read a post I had written about … [Read more...]

I'm occasionally amused by some of the comments and responses my blog posts … [Read more...]

November 13, 2014 by David Brock 2 Comments

As sales people, we probably have strong egos. It's part of what gives us the … [Read more...]

Upon reading the title of this post, some of you are probably thinking, "Dave, … [Read more...]

I've been writing about customer experience, bad prospecting, and other bad … [Read more...]

I took my car in to be serviced the other day. The dealership has done a … [Read more...]

I'm fascinated about a lot of the discussion about marketing and sales … [Read more...]