Customer Experience Archives - Page 45 of 102

Tag: Customer Experience

When Will We Stop Thinking Our Customers Are Stupid?
Posted on October, 2017

I'm beginning to think far too many sales and marketing people think customers … [Read more...]

Recently, I've been trying something new when I meet with clients. I ask, "When … [Read more...]

The reality of our professional, business, (perhaps our personal lives), is that … [Read more...]

September 26, 2017 by David Brock 4 Comments

Everything we read about customers and their attitudes about sales people is … [Read more...]

September 20, 2017 by David Brock 2 Comments

One of my biggest weaknesses is my impatience. I do all sorts of things to … [Read more...]

A critical question for every sales professional is the question of "What's … [Read more...]

September 8, 2017 by David Brock 2 Comments

Recently, I've been involved in some conversations with some very smart people. … [Read more...]

September 6, 2017 by David Brock 5 Comments

Depending on the research you read and believe, the number of buying journeys … [Read more...]

There are few industries in the world that aren't being disrupted in some … [Read more...]

Some years ago, we did research on the effectiveness of sales calls and … [Read more...]