Customer Experience Archives - Page 45 of 102

Tag: Customer Experience

Nuance, So Subtle, We Often Miss It
Posted on November, 2017

Nuance is important to our ability to connect with impact to our customers and … [Read more...]

I'm constantly amazed at the "sameness" of the majority of the prospecting I … [Read more...]

I have to start this post with a story. I'm an obsessed reader. At least once … [Read more...]

We've all been subjected to high pressure selling tactics. We see various forms … [Read more...]

I'm beginning to think far too many sales and marketing people think customers … [Read more...]

Recently, I've been trying something new when I meet with clients. I ask, "When … [Read more...]

The reality of our professional, business, (perhaps our personal lives), is that … [Read more...]

September 26, 2017 by David Brock 4 Comments

Everything we read about customers and their attitudes about sales people is … [Read more...]

September 20, 2017 by David Brock 2 Comments

One of my biggest weaknesses is my impatience. I do all sorts of things to … [Read more...]

A critical question for every sales professional is the question of "What's … [Read more...]