I read a great post in HBR, If You're Not Helping People Develop, You're Not … [Read more...]
Do You Deserve To Be A Manager?
How Do You Differentiate Yourself? Posted on January, 2014
Data shows 53% of customer loyalty is a result of their personal experiences in … [Read more...]
Reclaiming The Performance Planning Process Posted on January, 2014
I recently wrote a post: Poor Performers Probably Don't Know. It kicked off a … [Read more...]
Trust, Deception, LinkedIn Posted on January, 2014
I guess it's the new standard. Great tools end up being subverted for … [Read more...]
Pay For Performance Posted on January, 2014
As is usual this time of year, I've been involved in lots of discussions of … [Read more...]
Poor Performers Probably Don't Know Posted on January, 2014
Addressing performance issues is always tough. Many managers are uncomfortable … [Read more...]
Keeping Score Posted on January, 2014
I've been having a number of conversations that, to be honest, have surprised me … [Read more...]
Insight, Influence, Value Creation, Trust...... Posted on December, 2013
In simplifying our communications, we tend to isolate topics. It's easier to … [Read more...]
Reputation Management And Social Media Posted on December, 2013
I always hate starting a post with an apology or disclaimer, but I must. I'm … [Read more...]
Content Will Save Us! Posted on December, 2013
Rightfully so, content is big! It always has been. Content is that stuff … [Read more...]
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