All the talk in B2C and B2B these days is "omnichannel." The B2C world has … [Read more...]
Tag: Communicating
What Does It Mean To Be A Channel In An Omnichannel World?
Providing Clarity Posted on June, 2015
Regardless of our role--customer, sales person, sales manager, executive, we … [Read more...]
Sales Manager Or Sales Person? Posted on June, 2015
Sales manager, or sales person----choose, you can only be one! While it seems … [Read more...]
When's The Last Time You Visited A Customer? Posted on June, 2015
One of the most fun things I get to do is spend time with sales people calling … [Read more...]
Do You Respect Your People Enough To Fire Them? Posted on May, 2015
Unfortunately, one of the biggest sins I see in performance management is … [Read more...]
Context, The Ultimate Sales Differentiator Posted on May, 2015
Everyone is enthralled with content these day--Thankfully! Content's not new, … [Read more...]
The Killer Closing Technique Posted on May, 2015
Sales people continually looking for the killer close. Somehow, there has to be … [Read more...]
"Nothing Happens Until A Customer Decides To Change" Posted on May, 2015
There's the old saying, "Nothing happens in an organization until a sale is … [Read more...]
How Well Do You Know Your Customer? Posted on May, 2015
My friend, Tim Ohai, has a brilliant bet he makes with sales people. He puts a … [Read more...]
The Engaged Leader Posted on April, 2015
I read a fascinating post by Patrick Lencioni, entitled, Micromanagement Is … [Read more...]
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