Anyone who has spent any time with me knows that I'm focused on planning and … [Read more...]
On Planning And Preparation
Thinking About "Conversational Intelligence" Posted on April, 2020
Conversational intelligence is increasingly a hot topic, yet too often, it seems … [Read more...]
Stop Wasting Money Posted on April, 2020
In these difficult times, there is the very real need to reduce discretionary … [Read more...]
Working From Home Posted on April, 2020
Over the past couple of weeks, I've had friends, colleagues, clients calling and … [Read more...]
Automation Run Amuck Posted on March, 2020
Technology is a double edged sword. We can use it to improve the impact, value, … [Read more...]
"Form Triumphs Over Substance" Posted on January, 2020
One book I reread every year is "Excellence, Can We Be Equal And Excellent Too?" … [Read more...]
"CRM Compliance" Posted on January, 2020
Talking about CRM is sure to provoke huge amounts of discussion, pro and con, … [Read more...]
Confusing Simplification With Simplistic Posted on December, 2019
Both we, our customers, our markets, our worlds are getting more and more … [Read more...]
Keys To Success In The New Year! Posted on December, 2019
December is always ripe for prognostication and advice for success in the New … [Read more...]
Role Clarity Posted on December, 2019
Over the past few years, I've noticed a disturbing trend on role clarity. By … [Read more...]
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