If you've ever had the misfortune to be taken to an Emergency Room, you know the … [Read more...]
What We Can Learn From The ER!
Stop Wasting Time On Forecasts! Posted on August, 2014
Over the past several weeks, I've spent a lot of time talking and corresponding … [Read more...]
When Are We Going To Integrate Sales And Marketing? Posted on August, 2014
We know customers want to us to engage them differently. There's all sorts of … [Read more...]
Learning To Teach Posted on July, 2014
I've been writing about "teaching our customers" these days. To often, what I … [Read more...]
Creating Crap At The Speed Of Light! Posted on July, 2014
Everyone is talking about social selling! We have new tools, techniques, and … [Read more...]
Why I Won't Respond To Your Email! Posted on July, 2014
I get at least a couple 100 emails a day (not including the SPAM). A lot of … [Read more...]
Weighted Pipelines And Forecasts Posted on July, 2014
I have to admit, I've never been able to figure out the value or meaning of the … [Read more...]
The Trial Posted on July, 2014
For the salacious readers, no this isn't a post gossiping on the courtroom … [Read more...]
We're Efficient, But What Does That Do To The Customer Experience? Posted on June, 2014
The other day, Jim Keenan and I were chatting about a number of things (mostly … [Read more...]
What's The ROI Of Stupidity? Posted on June, 2014
I wrote, How Can We Deliver Insights Without Critical Thinking Skills? Along … [Read more...]
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