Responsibility Archives - Page 26 of 43

Tag: Responsibility

Stop Giving Customers Choices!
Posted on March, 2014

Henry Ford was rumored to have said, "The customer is welcome to buy a car in … [Read more...]

Try as we might, sometimes we just can't make our goals or commitments. … [Read more...]

February 17, 2014 by David Brock 2 Comments

As sales people and managers, we are often obsessed with the "numbers." There … [Read more...]

February 15, 2014 by David Brock 2 Comments

Matt Heinz wrote a terrific piece, How To Fire Someone With Dignity, Grace, And … [Read more...]

There are not many things that cause me to come unglued. But there are two that … [Read more...]

The other day I had one of those Abbot and Costello "Who's On First" moments. I … [Read more...]

January 27, 2014 by David Brock 1 Comment

I read a great post in HBR, If You're Not Helping People Develop, You're Not … [Read more...]

January 26, 2014 by David Brock 1 Comment

Data shows 53% of customer loyalty is a result of their personal experiences in … [Read more...]

I recently wrote a post: Poor Performers Probably Don't Know. It kicked off a … [Read more...]

As is usual this time of year, I've been involved in lots of discussions of … [Read more...]