Customer Experience Archives - Page 29 of 101

Tag: Customer Experience

Is "Helping Our Customers" Incompatible With Selling?
Posted on March, 2021

Recently, I've been reading a series of discussions debating the concept, "Can … [Read more...]

Recently, I wrote, Rethinking Sales Enablement. I suggested we might do better … [Read more...]

The questions we ask shape the responses we get. Too often, our questions, … [Read more...]

Participating in deal reviews, I often ask the question, "How do we win?" The … [Read more...]

I was reviewing a presentation a client was preparing for a critical customer … [Read more...]

Each of our customers' strategies, goals, priorities, culture, and values are … [Read more...]

February 10, 2021 by David Brock 1 Comment

Recently, I've been trying to shift my own thinking and vocabulary about buying … [Read more...]

Increasingly, we are learning the key to our success, as sales people, is to be … [Read more...]

A few days ago, I wrote, Selling Is A Human Process. It generated a lot of … [Read more...]

In the past 10 years, we've done everything we can to take the "human" out of … [Read more...]