We are experiencing the mother of all "trigger events." No company, no … [Read more...]
What Do Our Customers Care About Now?
Not So Social Social Media Posted on April, 2020
Over the past 5 or so years, it seems a large number of people think social … [Read more...]
Why The "Obvious" Has Become Obvious Posted on April, 2020
The current global health and economic crises have spawned 100's of articles and … [Read more...]
Moving From Helpless To Helpful Posted on April, 2020
There's a certain feeling of helplessness we each feel as we look at the current … [Read more...]
Thinking About "Conversational Intelligence" Posted on April, 2020
Conversational intelligence is increasingly a hot topic, yet too often, it seems … [Read more...]
Stop Wasting Money Posted on April, 2020
In these difficult times, there is the very real need to reduce discretionary … [Read more...]
Working From Home Posted on April, 2020
Over the past couple of weeks, I've had friends, colleagues, clients calling and … [Read more...]
What's Next, Moving Forward Posted on April, 2020
We are still in the midst of the global health and economic crisis, yet many of … [Read more...]
Your Value Proposition Must Be More Valuable Now! Posted on April, 2020
Creating value with our customers has never been more important than it is now. … [Read more...]
"How Can I Help?" Posted on April, 2020
One of my sources for blog topics is my friend, Brent Adamson. The other … [Read more...]
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