Category: Transformation

Customer "Systems"
Posted on September, 2022

I wrote about how our organizations are sets of interrelated/interdependent … [Read more...]

September 11, 2022 by David Brock 1 Comment

I've been writing a series on the importance of systems thinking in buying and … [Read more...]

September 9, 2022 by David Brock 2 Comments

We see all sorts of articles about work/life balance. We read about a downside … [Read more...]

I've been reflecting on projects I've been helping clients with over the past … [Read more...]

September 1, 2022 by David Brock 2 Comments

Today, I had the pleasure of working with the students of Howard Dover's UTD … [Read more...]

We know that we are supposed to create value with our customers through their … [Read more...]

I was reading an article on "office politics." Basically, the discussion was … [Read more...]

Insular: in-su-lar1. Characteristic of an isolated peopleespecially: being, … [Read more...]

Some years ago, I was responsible for leading sales/marketing for IBM's … [Read more...]

Fred Copestake posed an interesting survey on LinkedIn, "Is The Customer Always … [Read more...]