I was astounded to read "Let's Kill The Performance Review" by Liz Ryan. I … [Read more...]
Tag: Trust
Ditching The Performance Review
Establishing Credibility Posted on February, 2015
In prospecting, one of the most important and difficult things to do is … [Read more...]
Talk To Someone Different Or New! Posted on February, 2015
I suppose it's human nature to invest our professional time in the people with … [Read more...]
Commissions Drive Bad Sales Behaviors And Screw The Customer!! Posted on January, 2015
I've been at the periphery of a number of discussions about commissions and … [Read more...]
Our Customers Can't Afford For Us To Wait Until They Are 70% Through Their Buying Cycle! Posted on January, 2015
It's that time of year again, there are lots of posts around the popular … [Read more...]
Sales People, We Have A PR Problem Posted on January, 2015
Sales people, we have a PR problem, .....it's Real,...... and we probably … [Read more...]
Attention To Detail Or Micromanagement? Posted on January, 2015
Recently, I've been involved in a number of heated discussions on … [Read more...]
Understanding The Customer Expectations Critical To Customer Experience Posted on January, 2015
Recently I wrote Responding To Customer Experience Disasters. It's stimulated … [Read more...]
The Illusion Of Control Posted on December, 2014
Matt Heinz wrote a provocative post, "News Flash, Sales Doesn't Control When The … [Read more...]
The Unfinished Business Of The Year Posted on December, 2014
The end of the year is approaching quickly. As is usual, we are … [Read more...]
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