Customer Centricity is a hot topic these days. I get on my soapbox on Customer … [Read more...]
Tag: Strategy
On Being Customer Centric
You Lose Because Of What You Don't Do Posted on July, 2010
Over the past few days, I've been participating in a loss review with one of my … [Read more...]
Are You Playing At The Top Of Your Game? Posted on July, 2010
I know, I know, we use way too many sports metaphors to talk about selling. But … [Read more...]
Applying My Lessons In Martial Arts To Professional Selling Posted on June, 2010
About 6 months ago, I started taking lessons in a couple of martial arts, Tai … [Read more...]
Are You Committed To Upsetting The Status Quo? Posted on June, 2010
Sales is about change--if we are successful with our customers, we get them to … [Read more...]
Will Your Sales Defy Gravity? Posted on June, 2010
Note: This post originally appeared as a guest post in Rebel Brown's … [Read more...]
Did You Hear The One About 4 Blind Men And The Elephant? Posted on May, 2010
There's the old story about 4 Blind Men, one on each side of an elephant, each … [Read more...]
Being "Tactegic" Posted on May, 2010
Earlier this week, I participated in a series of reviews with a sales team. … [Read more...]
Waiting It Out Is Not A Strategy For Success! Posted on April, 2010
I have to admit to being a little bit more than impatient--my wife says I have … [Read more...]
Knowing About Your Customer Is Not Enough Posted on April, 2010
Everyone in sales knows that it's important to know your customer. Sales people … [Read more...]
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