I wrote about how our organizations are sets of interrelated/interdependent … [Read more...]
Customer "Systems"
Knowing How Things Work, Versus Knowing The Answers Posted on September, 2022
I wrote a post, "Do Sellers Really Understand How Businesses Work." I wanted to … [Read more...]
"The Foot Bone Connected To The Leg Bone, The Leg Bone Connected To......" Posted on September, 2022
There's the old children's song, "The Skeleton Dance." It starts with "the foot … [Read more...]
Sales Management, We Understand The Pieces/Parts, But Not The Whole Posted on September, 2022
I'm continuing my series on the importance of understanding selling as a complex … [Read more...]
Do Sellers Really Understand How Businesses Work? Posted on September, 2022
I've been reflecting on projects I've been helping clients with over the past … [Read more...]
Business Relevance Posted on September, 2022
Today, I had the pleasure of working with the students of Howard Dover's UTD … [Read more...]
Collaborative Creativity Posted on August, 2022
I participate in lots of sales calls. Sometimes observing what's going on, … [Read more...]
Rethinking Account Based Selling Posted on August, 2022
Recently, I was speaking to the leadership team of a sales organization. They … [Read more...]
What Is "Value Creation?" Posted on August, 2022
We know that we are supposed to create value with our customers through their … [Read more...]
Minimize Disagreement? Posted on August, 2022
I was reading an article on "office politics." Basically, the discussion was … [Read more...]
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