Customer Experience Archives - Page 52 of 104

Tag: Customer Experience

Are You Selling What Your Customer Is Buying?
Posted on October, 2016

I'll jump to the bottom line, then retrace my steps. "Customer buy holes in … [Read more...]

September 29, 2016 by David Brock 1 Comment

Over the years, we've made some progress, shifting our focus from our Selling … [Read more...]

September 21, 2016 by David Brock 2 Comments

We all get too many unwanted and unsolicited emails. Usually, they are pretty … [Read more...]

I love the emerging focus on Account Based Everything. The principles of … [Read more...]

"We have met the enemy and he is us," first appeared in the Pogo comic strip by … [Read more...]

We often talk about relationships in sales, saying relationships matter. There … [Read more...]

I'm amused by all the articles and talk about personal branding. But, it's … [Read more...]

By now, hopefully, everyone knows the importance and power of Buyer Personas. … [Read more...]

I'm somewhat amazed, but pleasantly so, about the sudden discovery of "Account … [Read more...]

I had a call from a frustrated sales person. He said, "Dave, I read your stuff … [Read more...]