Customer Experience Archives - Page 52 of 101

Tag: Customer Experience

The Customer Journey, Is It Really That Predictable?
Posted on April, 2016

I saw the Princeton Marching Band for the first time in the early 80's. I was … [Read more...]

The lives of most sales people seem to be split between two types of frenzied … [Read more...]

I read a wonderful quote from Colin Shaw, "If you take away a company's … [Read more...]

Recently, I was reading a post on cold calling, it brought up the age old, "How … [Read more...]

Our customers don't need sales people calling on them. They don't need a person … [Read more...]

I've been involved in a fascinating conversation with Greg Michaels. He wrote a … [Read more...]

Value is one of those $25 words everyone talks about. We all want to talk about … [Read more...]

February 26, 2016 by David Brock 2 Comments

There was a hilarious article in the New York Times, A Robot That Has Fun At … [Read more...]

February 22, 2016 by David Brock 5 Comments

As sales professionals (marketing too), for years we've always been pretty self … [Read more...]

Content marketing is going to save the world! Customers will let their fingers … [Read more...]