In the distant past, sales people were a primary channel for customer for … [Read more...]
Tag: Customer Experience
"Sales Is Just Another Information Delivery Channel"
The "Chaotic" Buying Process Posted on September, 2018
We know the importance of the marketing and sales process. It provides us a … [Read more...]
Relationships Matter--But What Does That Mean? Posted on September, 2018
Andy Paul wrote a terrific piece on relationships (visit TheSalesHouse to get … [Read more...]
Why Do People Buy? Posted on September, 2018
I can already picture half the readers. Raising their eyebrows, perhaps rolling … [Read more...]
A Little Whining---When Will We Stop Thinking Buyers Are Stupid Posted on August, 2018
I've been away from the blog for a bit. Three continents in 10 days, sitting in … [Read more...]
Buyer Efficiency Posted on July, 2018
There are thousands of posts, hundreds of tools, hundreds of books focusing on … [Read more...]
The Questions Sales People Ask? Posted on July, 2018
Questioning is critical for sales people. Every sales training program focuses … [Read more...]
Technology Only Gets Us So Far Posted on July, 2018
I'm a great fan of much of many sales technologies. There are tools that … [Read more...]
The Problem With "USPs," They Aren't Unique Posted on June, 2018
The Unique Selling Proposition is a cornerstone to much of what we do in … [Read more...]
Survey Fatigue And Customer Experience Posted on June, 2018
Companies are obsessed (Hmmm, maybe not) with customer experience. Many seem to … [Read more...]
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