Customer Experience Archives - Page 44 of 101

Tag: Customer Experience

If People Buy From People, Why Are We Racing In The Opposite Direction?
Posted on December, 2017

December 11, 2017 by David Brock 2 Comments

In complex B2B buying, I believe the old maxim, "People buy from people," is … [Read more...]

November 27, 2017 by David Brock 5 Comments

It's become common "wisdom" that we have to align align our sales process with … [Read more...]

It seems to be fashionable to talk about creating "frictionless buying … [Read more...]

Nuance is important to our ability to connect with impact to our customers and … [Read more...]

I'm constantly amazed at the "sameness" of the majority of the prospecting I … [Read more...]

I have to start this post with a story. I'm an obsessed reader. At least once … [Read more...]

We've all been subjected to high pressure selling tactics. We see various forms … [Read more...]

I'm beginning to think far too many sales and marketing people think customers … [Read more...]

Recently, I've been trying something new when I meet with clients. I ask, "When … [Read more...]

The reality of our professional, business, (perhaps our personal lives), is that … [Read more...]