Communicating Archives - Page 74 of 114

Tag: Communicating

Don't Answer That Objection!
Posted on March, 2014

A few days ago, I was tagging along with a sales person on a call. It started … [Read more...]

I recently wrote a post suggesting we "Stop Giving Customers Choices!" It's … [Read more...]

I'm encamped in our local Starbucks, busy with my morning series of conference … [Read more...]

We are anxious to meet with customers to tell them all about our products and … [Read more...]

February 15, 2014 by David Brock 2 Comments

Matt Heinz wrote a terrific piece, How To Fire Someone With Dignity, Grace, And … [Read more...]

February 13, 2014 by David Brock 6 Comments

It's been a while since I've done one of the Performance Metric Friday posts, … [Read more...]

Recently I wrote, How Do They Make Money. It focused on understanding how our … [Read more...]

February 11, 2014 by David Brock 6 Comments

No, I'm not talking about you, I'm talking about your customers. At the core of … [Read more...]

February 11, 2014 by David Brock 6 Comments

Recently, someone wrote me saying: "I have absolutely no idea how you have … [Read more...]

There are not many things that cause me to come unglued. But there are two that … [Read more...]