I've been writing about customer experience, bad prospecting, and other bad … [Read more...]
Just Because We Have The Ability To Do Something Doesn't Mean It's Best Practice
Dreamforce By The Numbers Posted on October, 2014
Dreamforce is an incredible event. In addition to being probably the largest … [Read more...]
Lead Gen, Marketing, Nurturing And Other Musings Posted on September, 2014
The other day, I wrote, Just Because I Downloaded Your eBook. I was surprised … [Read more...]
Relationships Are Rooted In Action Posted on September, 2014
Relationships are important in selling. However, I think too many are have the … [Read more...]
Hanging Out Where Our Customers Hang Out Posted on September, 2014
I recently saw an infographic from the Brighton School Of Business entitled, "Do … [Read more...]
LinkedIn Networking Run Amuck! Posted on August, 2014
I wish I was making this stuff up, unfortunately, the incredibly bad practices … [Read more...]
Who Are We Building Relationships With? Posted on May, 2014
As sales people, we know relationships are important. I hear comments all the … [Read more...]
The Customer Is A Real Person, Not An Abstraction! Posted on April, 2014
Recently, I wrote, "Solve The Damn Problem!" It's generated a lot of … [Read more...]
Imagining Customer Conversations In 140..... Posted on April, 2014
It seems attention spans and communications are contracting and getting … [Read more...]
Stop Wasting Your Time On Social Selling! Posted on February, 2014
Recently, someone wrote me saying: "I have absolutely no idea how you have … [Read more...]
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