We all know customer retention is important. Creating great customer … [Read more...]
We Need To Think About Retention Differently!
"How Will You Be Making A Decision On This...." Posted on October, 2023
Recently, working with a client, we were talking about a major change … [Read more...]
Selling Possibility Posted on October, 2023
My friend, Hank Barnes, is rethinking the buying process with a fascinating … [Read more...]
What Business Problem Is Your Customer Solving? How Do They Solve It? Posted on September, 2023
What business problem is your customer solving? Hopefully, it's the problem you … [Read more...]
Every Business Is A "Recurring Revenue" Business Posted on August, 2023
The rise of SaaS and other subscription based businesses has created a series of … [Read more...]
"Do Sellers Have To Have Honesty, Integrity, Transparency?" Posted on August, 2023
My friend, John Smibert, wrote a great post, posing the question, "Do sellers … [Read more...]
Do You Believe Your Value Proposition? Posted on August, 2023
I'm amazed at the number of sellers that really don't believe their value … [Read more...]
Do They Have Budget??? Posted on August, 2023
"Do they have budget," is a fundamental qualifying question for every seller. … [Read more...]
Our Customers Aren't On A Buying Journey... Posted on July, 2023
Most of the time, as sellers, we focus on our self interests. As a result we … [Read more...]
Sales Process, It's Not What We Do To Our Customers.... Posted on July, 2023
When I sit down with sales organizations, we inevitably spend a lot of time … [Read more...]
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