We often get called by execs, "We've got a sales problem! We need your help," … [Read more...]
It's Never JUST A Sales Problem!
Designing The Customer Experience For Our Efficiency, Not The Customers' Posted on August, 2014
This afternoon, we had a problem with a critical tool that we use. I am … [Read more...]
QoS--Quality Of Service Posted on August, 2014
We've all experienced it, our mobile phone rings, upon answering all we hear is … [Read more...]
When Are We Going To Integrate Sales And Marketing? Posted on August, 2014
We know customers want to us to engage them differently. There's all sorts of … [Read more...]
The Most Important Improvement In Efficiency, Actually Talking To People Posted on July, 2014
Everyone is time poor. We have too much on our plates--more than we possibly … [Read more...]
Confusion About Metrics Posted on July, 2014
I recently read an article from someone I respect, "Revenue Is Not A Metric." … [Read more...]
Don't Get Distracted By The Numbers Posted on July, 2014
As sales professionals, we're obsessed with the "numbers." Where are we year to … [Read more...]
Closing The Gap--Achieving Our Goals! Posted on July, 2014
We're well into the second half now. The first half is behind us, many are … [Read more...]
"Target Close Date" Must Be Kept Sacred! Posted on July, 2014
The "Target Close Date" is one of the most important aspects of pipeline, … [Read more...]
Surprise!!! Posted on July, 2014
Surprise!!! It may be fun for a birthday party, but it's never fun in sales. … [Read more...]
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