Customer Experience Archives - Page 70 of 102

Tag: Customer Experience

Who Cares About "Outstanding Customer Service Experience?"
Posted on September, 2013

September 9, 2013 by David Brock 6 Comments

Sometimes, I think we get customer service wrong. We try to create outstanding … [Read more...]

I was in the doctor's office for a check up the other day and was fascinated … [Read more...]

Too often, we think of the customer's buying process as something that, once we … [Read more...]

September 3, 2013 by David Brock 2 Comments

Most sales people are very fast-we think fast, we react, we talk. We're … [Read more...]

Answers are what we, as sales people, are about---we look for answers from our … [Read more...]

It's clear that our customers want to be engaged differently. High performing … [Read more...]

Without a doubt, our personal and business worlds are complicated--and getting … [Read more...]

To be successful as sales professionals we have to believe in ourselves. We … [Read more...]

Added Value has always been an important idea in at least my sales career. It … [Read more...]

Maximizing sales success, market penetration, and growth requires knowing your … [Read more...]