Customer Experience Archives - Page 66 of 101

Tag: Customer Experience

RFP's Suck!
Posted on March, 2014

My friend Jim Keenan is stirring up the pot with his latest blog post, Finally … [Read more...]

I recently wrote a post suggesting we "Stop Giving Customers Choices!" It's … [Read more...]

I'm encamped in our local Starbucks, busy with my morning series of conference … [Read more...]

Henry Ford was rumored to have said, "The customer is welcome to buy a car in … [Read more...]

Try as we might to do things right, we're all going to mess up every once in a … [Read more...]

We are anxious to meet with customers to tell them all about our products and … [Read more...]

February 13, 2014 by David Brock 6 Comments

It's been a while since I've done one of the Performance Metric Friday posts, … [Read more...]

February 11, 2014 by David Brock 6 Comments

No, I'm not talking about you, I'm talking about your customers. At the core of … [Read more...]

As sales people, our focus is to convince the customer to buy our solution. We … [Read more...]

There are not many things that cause me to come unglued. But there are two that … [Read more...]