I read an intriguing post from Jim Keenan about Subject Lines That Work For … [Read more...]
Tag: Customer Experience
Is The Email "Open" Really The Goal?
It's Never JUST A Sales Problem! Posted on August, 2014
We often get called by execs, "We've got a sales problem! We need your help," … [Read more...]
If You Aren't Building Value, Someone Else Is! Posted on August, 2014
Well, actually, even if you are building value, someone else still is. We win … [Read more...]
We Caught 'Em, You Skin 'Em (The Saga Between Marketing And Sales -- Part 2) Posted on August, 2014
In my last post, I outlined how buying has changed. I created a case for … [Read more...]
We Caught 'Em, You Skin 'Em (The Saga Between Marketing And Sales -- Part 1) Posted on August, 2014
We’ve all heard some variation of the same story: Two hunters are in the woods, … [Read more...]
Who Is The Customer Experience For? Posted on August, 2014
The answer to this question seems obvious, the customer experience, whether it … [Read more...]
Designing The Customer Experience For Our Efficiency, Not The Customers' Posted on August, 2014
This afternoon, we had a problem with a critical tool that we use. I am … [Read more...]
You Won't Win With The Best Product! Posted on August, 2014
Sales people are obsessed with products. We know every feature, function, feed, … [Read more...]
QoS--Quality Of Service Posted on August, 2014
We've all experienced it, our mobile phone rings, upon answering all we hear is … [Read more...]
When Are We Going To Integrate Sales And Marketing? Posted on August, 2014
We know customers want to us to engage them differently. There's all sorts of … [Read more...]
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