Over the past several weeks, I've seen a number of sales people and teams on the … [Read more...]
Tag: Communicating
Personal Referrals --- Keep Them Personal
Creating Low Effort Customer Experiences --- A Conversation With Dione Hedgpeth Of Apptio Posted on January, 2015
Low effort for the customer, that is! Too often, we get customer experience … [Read more...]
Our Customers Can't Afford For Us To Wait Until They Are 70% Through Their Buying Cycle! Posted on January, 2015
It's that time of year again, there are lots of posts around the popular … [Read more...]
Sales People, We Have A PR Problem Posted on January, 2015
Sales people, we have a PR problem, .....it's Real,...... and we probably … [Read more...]
Attention To Detail Or Micromanagement? Posted on January, 2015
Recently, I've been involved in a number of heated discussions on … [Read more...]
The Heisenberg Uncertainty Principle And Selling Posted on January, 2015
Many of you know that I was actually trained as a Theoretical Physicist, but … [Read more...]
Social Media Isn't So Social Posted on January, 2015
Whatever we call it: Social Media, Social Selling, Social Networking, Social … [Read more...]
Attrition Is A Leadership Problem Posted on December, 2014
Some time ago, I wrote, A Frightening Look At The "Cost Of Selling." It has … [Read more...]
Presence Posted on December, 2014
Often when we think about "Presence," we think about a person's bearing or how … [Read more...]
"Simplifying The Way We Work," But What About The Customer? Posted on December, 2014
I caught a small article flashing across my news feeds, "Coca-Cola Disconnects … [Read more...]
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