I was struck by this comment from John Chambers, Chairman and CEO of Cisco, " We … [Read more...]
Category: Innovation
Customer And Market Transitions Wait For No One
Learning From Our Subordinates Posted on April, 2012
One of the key roles of any leader or executive is to teach, coach, develop our … [Read more...]
The Key To Differentiation Posted on March, 2012
Differentiation is critical to sales. It sets us apart, enabling our customers … [Read more...]
Struggling With Intolerance Posted on March, 2012
The other day, my friend Jill Konrath wrote a compelling post, Silence Is … [Read more...]
Sales, Marketing, Big Data, and Stories Posted on March, 2012
Many pundits, including me, believe predictive analytics and big data are … [Read more...]
Customer Experience And Silos Posted on March, 2012
We organize our companies by function--sales, marketing, customer service, … [Read more...]
Marketing And Sales--Inseparable Posted on March, 2012
I just read the IBM 2011 Global CMO Marketing Study. It's a fascinating report, … [Read more...]
Curiosity -- A Critical Trait Of Great Sales People Posted on February, 2012
A trait I don't hear much about, but one that I think is critical for sales … [Read more...]
Shifting The Curve Posted on February, 2012
I'm amazed by many of the discussions I read about sales performance … [Read more...]
The Secret To Sales Success Posted on February, 2012
It seems to be human nature to look for the secrets to success---the formula, if … [Read more...]
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