We're doing some renovations in our home. These include changes in the Master … [Read more...]
Author: David Brock
Understanding Our Customers' Experiences
We Always Make An Impression! Posted on March, 2017
There was an interesting comment in one of my latest rants, "God, Save Me From … [Read more...]
The Greatest Disservice We Can Do To Our Customers, Waiting For Them To Buy! Posted on March, 2017
There are just too many stupid conversations about the digitally savvy customer … [Read more...]
Sales Isn't Dying, We're Killing It Ourselves! Posted on March, 2017
Long time readers will be surprised. I've raged against the posts predicting … [Read more...]
If You Don't Understand Your Numbers, You Don't Know How To Improve Performance Posted on March, 2017
Sales and marketing are data/numbers driven, at least they should be and … [Read more...]
It Ain't Easy, Those Days Are Long Past! Posted on March, 2017
Sales isn't easy! If it was, it could be totally automated and our customers … [Read more...]
Not Knowing What We Don't Know Posted on March, 2017
Too often, both our work and that of our customers focuses on learning or … [Read more...]
Are You Really Different? Posted on March, 2017
We know the importance of differentiating ourselves in attempting to win … [Read more...]
Of Course Sales Is About Relationships! Posted on March, 2017
I am fuming at one of the most amazingly naive posts about "the Death Of … [Read more...]
Enabling Customers To Take The Actions We Want? Posted on March, 2017
I just read an article, one sentence struck me, "Value is created when you … [Read more...]
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