Technology has extended wonderful capabilities to make us more efficient. We … [Read more...]
Category: Transformation
We're Communicating, But Are We Really Connecting?
Why We Do What We Do Posted on September, 2013
It's so easy to lose sight of our goals and what we are trying to achieve. We … [Read more...]
Who Cares About "Outstanding Customer Service Experience?" Posted on September, 2013
Sometimes, I think we get customer service wrong. We try to create outstanding … [Read more...]
The "Squishy" Buying Cycle Posted on September, 2013
Too often, we think of the customer's buying process as something that, once we … [Read more...]
Sales And Procurement, Racing Toward Each Other Posted on August, 2013
As sales and marketing professionals, we're consumed with the change in our … [Read more...]
What Do Your Customers Do? Posted on August, 2013
As sales professionals, we're supposed to really understand our customers-their … [Read more...]
Complicated Things Versus Complicating Things Posted on August, 2013
Without a doubt, our personal and business worlds are complicated--and getting … [Read more...]
Are You Worth Your Customer's Time? Posted on August, 2013
As sales people, we are always concerned with out time. We can't afford to … [Read more...]
Is Added Value Really Value Add? Posted on August, 2013
Added Value has always been an important idea in at least my sales career. It … [Read more...]
Do You Really Know Your Sweet Spot? Posted on August, 2013
Maximizing sales success, market penetration, and growth requires knowing your … [Read more...]
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