It seems to be fashionable to talk about creating "frictionless buying … [Read more...]
Category: Transformation
Category: Transformation
Do Customers Really Want A Frictionless Buying Experience?
It's Not About What Or How We Sell..... Posted on October, 2017
How we define a problem inevitably constrains our solutions to the problem. … [Read more...]
How Are You Different? Posted on October, 2017
I'm constantly amazed at the "sameness" of the majority of the prospecting I … [Read more...]
Is Social Selling Missing The Digital Revolution? Posted on October, 2017
Step back a little more than a century as electricity was being commercialized. … [Read more...]
Guiding Our Customers On The Wrong Buying Journey Posted on October, 2017
I have to start this post with a story. I'm an obsessed reader. At least once … [Read more...]
The Future Of Sales Posted on October, 2017
I have been invited to participate in a discussion on the "Future of Sales," … [Read more...]
Sales Effectiveness: Focus On The Individual Or The Organizational Performance? Posted on October, 2017
The other day, Matt Dixon and I were having a discussion, trying to solve all … [Read more...]
AI/Machine Language Will Manager 85% Of Customer Interactions Posted on October, 2017
"According to Harvard Business Review, by 2020, customers will manage 85% of … [Read more...]
The Faces Of Our Customers Posted on October, 2017
Recently, I've been trying something new when I meet with clients. I ask, "When … [Read more...]
Customers Are Choosing How To Invest Their Time, Is Investing In You Their Best Investment? Posted on September, 2017
The reality of our professional, business, (perhaps our personal lives), is that … [Read more...]
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