This morning, I was intrigued by a question on LinkedIn. A person felt … [Read more...]
Stop Being Stupid! The Customer Isn't Always Right
Who Are We Selling Against? Posted on January, 2010
Who are we selling against? It's a question I hear as I do deal reviews … [Read more...]
The Commoditization Of Relationships Posted on January, 2010
The other day, I was having breakfast with a great friend, one of the most … [Read more...]
Happy New Year -- A Moment Of Reflection Before We Start Posted on January, 2010
Well, it's 2010, a New Year! We have put 2009 behind us, and as we are prone to … [Read more...]
Do Our Rules, Procedures And Incentives Limit Our Effectiveness? Posted on December, 2009
A soapbox I have been on has been to put the "thoughtfulness" back into our … [Read more...]
Caring About Your Customer--The Ultimate Differentiator Posted on November, 2009
I was read a great post written by my friend Charles H. Green, Why Client Focus … [Read more...]
Should We Expect Ethical Conduct In Social Media? Posted on November, 2009
Twitter is an important element of our social media and overall marketing … [Read more...]
Is This Meeting A Good Use Of Your Prospect And Customer's Time? Posted on October, 2009
I read a post from Miller Heiman on "How Do You Know If You Are Wasting Time … [Read more...]
We Don't Know What We Don't Know Posted on September, 2009
As consultative, solutions, customer-focused sales professionals, we know that … [Read more...]
Sales People, We're Certainly A Talkative Bunch Posted on September, 2009
I was interested in a Tweet last week from Gerhard Geschwandtner (@gerhard20 in … [Read more...]
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