I was read a great post written by my friend Charles H. Green, Why Client Focus … [Read more...]
Caring About Your Customer--The Ultimate Differentiator
Should We Expect Ethical Conduct In Social Media? Posted on November, 2009
Twitter is an important element of our social media and overall marketing … [Read more...]
Is This Meeting A Good Use Of Your Prospect And Customer's Time? Posted on October, 2009
I read a post from Miller Heiman on "How Do You Know If You Are Wasting Time … [Read more...]
We Don't Know What We Don't Know Posted on September, 2009
As consultative, solutions, customer-focused sales professionals, we know that … [Read more...]
Sales People, We're Certainly A Talkative Bunch Posted on September, 2009
I was interested in a Tweet last week from Gerhard Geschwandtner (@gerhard20 in … [Read more...]
Do As I Say, Not As I Do Posted on September, 2009
It's hard to practice what we preach. In honesty, sometimes, I want to just … [Read more...]
The Evolving Role Of The Sales Professional---The Sales Person As Diagnostician Posted on September, 2009
We all know the role of sales professionals is changing. The sales person used … [Read more...]
We Want Your Feedback! Posted on September, 2009
Yesterday, I got an email from a service provider for a Sales 2.0 tool that I … [Read more...]
Scaring Customers Spitless -- Does This Build Respect and Trust? Posted on August, 2009
Geoffrey James has generated a lot of interesting reactions with his article, To … [Read more...]
Provocative Selling -- The "Shock And Awe" Of Selling? Posted on August, 2009
I just read To Sell More, Scare Customer Spitless by Geoffrey James at BNET. … [Read more...]
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