As we plan for the new year, many managers ask themselves the question, "What … [Read more...]
Metrics And Balanced Performance
If You Don't Value Your Time, You'll Never Value The Customer's Posted on November, 2012
In commenting on my post, Given A Choice, Customers Generally Prefer Not To Have … [Read more...]
Selling Fearlessly Posted on November, 2012
There are hundreds of new books on selling published every year. To be honest, … [Read more...]
It's Not The Commitments We Make, It's Those That We Keep Posted on October, 2012
Sales people are always making commitments. "We can solve your problems!" "We … [Read more...]
What Impressions Are You Creating? Posted on October, 2012
My friend Bob Thompson of CustomerThink posed an interesting question the other … [Read more...]
Sales Competence, How Do We Know? Posted on September, 2012
Yeah, I know, I know. Many readers will react to this title with responses … [Read more...]
Lean Sales And Marketing -- Time Available For Selling Posted on September, 2012
A sales person's job is to sell--nothing surprising. More and more, however, it … [Read more...]
Things Are Getting Confusing?!? Posted on September, 2012
We have a rich array of products and solutions to offer our customers. There … [Read more...]
What Are Your Intentions? Posted on September, 2012
We are all busy. We start our days already with too much on our plates. Turn … [Read more...]
Performance Management--A Question Of Leadership Posted on August, 2012
I'm tough on sales, marketing, and business professionals. I have high … [Read more...]
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