Perhaps I'm a little grumpy, anxious to get an early start to the weekend, but I … [Read more...]
The Customer Service Call
Just Do It! Posted on June, 2011
Nike really has it right with Just Do It! We can find endless excuses for not … [Read more...]
Activity And Progress Posted on June, 2011
We confuse activity and progress, unfortunately too often focusing on activity … [Read more...]
Good Revenue And Bad Revenue Posted on June, 2011
There's the old -- and still good -- maxim in sales, follow the money. As sales … [Read more...]
We All Make Mistakes, It's How We Recover That Makes The Difference Posted on June, 2011
My last post, Even The Biggest And Best Get It Terribly Wrong, was about how … [Read more...]
Even The Biggest And Best Get It Terribly Wrong! Posted on June, 2011
Today, I get this email, it's addressed to "undisclosed recipients," which is … [Read more...]
How Did You Arrive At This Perception Of Our Solution? Posted on June, 2011
It used to be that sales people were the principal source of information about … [Read more...]
Do You Really Want To Sell? Posted on June, 2011
Do you really want to sell? This may seem an odd question--since presumably … [Read more...]
In Winning, It's The Little Performance Differences That Count Posted on June, 2011
For those of you who have followed me for some time, you know I'm an avid … [Read more...]
Sales Intelligence--It's About Connecting The Dots Posted on June, 2011
OK, before I start, let's get all the comments about Sales Intelligence being an … [Read more...]
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