Sometimes, I think we get customer service wrong. We try to create outstanding … [Read more...]
Tag: Execution
Who Cares About "Outstanding Customer Service Experience?"
"How Much Does It Hurt?" Posted on September, 2013
I was in the doctor's office for a check up the other day and was fascinated … [Read more...]
Purpose Driven Sales Posted on September, 2013
pur-pose: noun, 1. The object toward which one strives or for which something … [Read more...]
Shooting From The Lip Posted on September, 2013
Most sales people are very fast-we think fast, we react, we talk. We're … [Read more...]
We Can't Ignore Poor Performers! Posted on August, 2013
Every organization has them, the bottom 20%, the people who are not meeting our … [Read more...]
Searching For Answers Posted on August, 2013
Answers are what we, as sales people, are about---we look for answers from our … [Read more...]
Everything Begins With Principles Posted on August, 2013
Principle (Noun): 1. a fundamental truth or proposition that serves as the … [Read more...]
"Clinging To The Familiar" Posted on August, 2013
Change is a struggle for everyone--individuals and organizations. The business … [Read more...]
Complicated Things Versus Complicating Things Posted on August, 2013
Without a doubt, our personal and business worlds are complicated--and getting … [Read more...]
Are You Worth Your Customer's Time? Posted on August, 2013
As sales people, we are always concerned with out time. We can't afford to … [Read more...]
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